Accessibility

Optiploy, a service of Dxred Technologies Private Limited, wants everyone to be able to use our website, whatever their ability or the technology they use. We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, and the requirements of the European Accessibility Act.

Our commitment

Accessibility is part of how we design and build the site, not an afterthought. We test new pages and components before they go live, and we fix problems we find as quickly as we can.

What we do

  • Use clear structure, headings and landmarks so screen reader users can move around easily.
  • Make everything usable with a keyboard alone, with a visible focus indicator and no keyboard traps.
  • Choose text and interface colours that meet WCAG AA contrast ratios, and avoid using colour alone to convey meaning.
  • Support zooming and text resizing up to 200% without losing content, and a layout that works on phones, tablets and desktops.
  • Give images, icons and controls text alternatives or accessible names, and mark purely decorative graphics so they are skipped.
  • Label form fields, explain errors in plain words, and keep focus where the user expects it, including in dialogs and menus.
  • Keep animation gentle. A "Pause animations" control stops motion on the site, and we respect your device's reduced-motion setting.
  • Use plain, direct language.

How we check

We test with automated tools (such as axe), manual keyboard testing and screen readers. We review accessibility again whenever we make significant changes.

Conformance status

Our website partially conforms to WCAG 2.2 AA. Some content does not yet meet every requirement, as listed below.

Known limitations

We are not currently aware of any specific limitations. If something does not work for you, tell us and we will provide the information another way.

Compatibility

The site is designed to work with current versions of Chrome, Firefox, Safari and Edge, and with common screen readers such as NVDA, JAWS and VoiceOver.

Tell us about a problem

If you find a barrier or need content in another format, contact us at accessibility@optiploy.com or use the contact form. Please tell us the page, what happened and what device, browser or assistive technology you were using. We aim to reply within 15 business days and to fix issues as soon as we can.

If you are not satisfied

If our reply does not resolve your concern, you can write to our Grievance Officer: Nirav Dedhiya, grievance@optiploy.com, 2401, Tridev Tower-1, Bhakti Marg, Near Vardhman Nagar, Mulund West, Mumbai, Maharashtra, India – 400080. You may also contact the authorities that apply to you, such as the Office of the Chief Commissioner for Persons with Disabilities in India, or the regulator in your country.

Accessibility | Optiploy