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Terms of Service

These Terms govern your use of the Optiploy website and platform and the services we offer. By using them you agree to these Terms and to our Privacy Notice.

1. Who we are

Optiploy is operated by Dxred Technologies Private Limited, 2401, Tridev Tower-1, Bhakti Marg, Near Vardhman Nagar, Mulund West, Mumbai, Maharashtra, India – 400080 ("Optiploy", "we", "us"). Optiploy is a service of Dxred Technologies Private Limited ("Dxred"). Where these Terms refer to Optiploy contracting, invoicing or being paid, that means Dxred. Optiploy is independent of Optimizely: it is not affiliated with, endorsed by, or a subsidiary of Optimizely. "Optimizely" is a registered trademark of its owner and is used here only to describe the products our specialists work with.

2. Who can use Optiploy

You must be at least 18 and able to enter a binding contract. If you act for a company, you confirm you have authority to bind it. You must give accurate information and keep it up to date. You are responsible for activity under your account and for keeping your login details secure. Tell us promptly if you suspect misuse.

3. What Optiploy provides

Optiploy offers two things. First, a platform where companies find and engage verified Optimizely professionals ("Talent"), and where Talent find Optimizely assignments. Second, services that Optiploy delivers itself: Fixed Price projects, Dedicated Delivery Centres, Technical Evaluation and Optimizely training ("Services"). The brand website describes these; the Optiploy application is where accounts, profiles, timesheets and invoices are managed.

4. Hiring and working through the platform

When a company engages Talent through Optiploy, the engagement is governed by a contract between the company, the Talent and Optiploy, based on the standard MSA, SOW and NDA templates we provide. Optiploy is not the employer of Talent and does not direct how they do their work. Talent are independent professionals responsible for their own tax, insurance and compliance with local law. Rates and scope are agreed in writing before work begins. Optiploy is a party to that contract.

5. Services delivered by Optiploy

For Services, Optiploy contracts directly with you under a proposal or statement of work that sets out scope, timeline and price. If that document conflicts with these Terms, the proposal or statement of work applies to that Service.

6. Fees, timesheets and payment

Talent engagements are paid on the basis of timesheets. Talent log hours in the platform, the company reviews and approves them, and invoices follow from approved hours at the agreed hourly rate. Fixed Price Services are charged at the agreed price in the proposal. Fees are exclusive of taxes unless stated; you are responsible for applicable taxes and withholding. Payments are processed by ICICI Bank. If you dispute a timesheet or invoice, tell us within 10 business days so we can help resolve it.

7. Verification and profile content

We verify identity and skills before a profile goes live, using a third-party provider, including a government ID check, a liveness check and certification review. Verification reduces risk but is not a guarantee of a person's ability, conduct or suitability. You are responsible for the accuracy of what you submit. You give us a licence to display your profile and use it to match assignments.

8. Acceptable use

You must use Optiploy honestly and lawfully. In particular, you must not:

  • give false information about your identity, company, skills, certifications, Optimizely status or availability, or pretend to be someone else;
  • submit forged or someone else's identity documents, or try to get around verification;
  • log hours you did not work, or approve hours you know to be wrong;
  • harass, threaten or discriminate against anyone, or post unlawful, misleading or infringing content;
  • share your login, scrape the platform, use bots without our written permission, probe its security or introduce malware;
  • use Optiploy to send spam or advertise unrelated products or services.

We may remove content, and restrict or suspend accounts that break these rules, and we may report unlawful conduct to the authorities. Report concerns to support@optiploy.com.

9. Intellectual property

Optiploy owns the website, platform, branding and our own content. Nothing in these Terms transfers that ownership to you. Ownership of work product created in an engagement is set by the engagement contract between client and Talent, or by the Services proposal. You keep ownership of your own profile content.

10. Confidentiality

Keep confidential any non-public information you receive through Optiploy, including client requirements, rates and personal data, and use it only for the engagement. This does not apply to information that is public or that you must disclose by law.

11. Third-party services and links

The platform may link to or rely on third-party services such as verification and payment providers. We are not responsible for services we do not control, and their terms apply to your use of them.

12. Disclaimers

The website and platform are provided "as is" and "as available". We do not promise uninterrupted or error-free service. We do not guarantee that you will find Talent or assignments, or that any engagement will succeed. Nothing here excludes rights you have under law that cannot be excluded.

13. Limitation of liability

To the extent the law allows, Optiploy is not liable for indirect, incidental, special or consequential loss, or for loss of profit, revenue, data or goodwill. Our total liability to you for any claim is limited to the fees you paid to Optiploy in the 12 months before the claim arose. Nothing limits liability that cannot be limited by law, including for fraud or death or personal injury caused by negligence.

14. Indemnity

You will cover Optiploy for loss and reasonable costs arising from your breach of these Terms, or from content you submit that infringes someone's rights, to the extent the law allows.

15. Suspension and termination

You can stop using Optiploy at any time. We may suspend or end access if you breach these Terms, if we must for legal reasons, or if verification fails. Ending access does not affect engagements already agreed or amounts already owed. Clauses that by nature should survive, including confidentiality, intellectual property, liability and governing law, do.

16. Changes

We may update these Terms. We will post the new version with an updated date and, for material changes, notify you. Continued use after the effective date means you accept the changes.

17. Governing law and disputes

These Terms are governed by the laws of India. We encourage you to contact us first to resolve a dispute. Unresolved disputes will be decided by the courts at Mumbai, India.

18. General

These Terms, with the Privacy Notice and any proposal or statement of work, are the whole agreement between you and Optiploy for their subject. If part is unenforceable, the rest continues. Not enforcing a term is not a waiver. You may not transfer your rights without our consent; we may transfer ours as part of a business transfer.

19. Contact

Questions about these Terms: legal@optiploy.com. Grievance Officer: Nirav Dedhiya, grievance@optiploy.com.